About Us

"My commitment to you doesn’t end when you leave the clinic, we’re in this together for as long as it takes”.

Thomas' key area of expertise is in the technology of rehabilitative audiology and he has a long and substantial history of providing consulting advice to various audiologists and other hearing specialists on all aspects of this area.

Thomas is a qualified Audiometrist (Cert IV Audiometry, Diploma in Hearing Device Prescription and Evaluation, TAFE, NSW, Australia) and has nearly 30 years of experience in this industry and over 10 years working with musicians and the wider industry.

He originates from Switzerland as a qualified Precision Engineer (Feinmechaniker), and further qualifications in Electronics and Microelectronics provided him with an opportunity to join a leading Swiss hearing aid manufacturer where he could focus on specialist hearing aid manufacturing and repairs.

Thomas travelled widely in his youth and settled in New Zealand in 1989 joining a major audiology clinic to extend his knowledge of all brands and makes of hearing aids.

While in this role, Thomas refined his knowledge of the comparative quality of hearing aid technology through visiting various manufacturers in the USA and Europe.

In recognition of his significant experience in hearing technologies, Thomas was invited to join a leading manufacturer in 1994 where he established a world-class production and service support which contributed to the company's significant growth in New Zealand during that period.

Acoustix is New Zealand’s own independent, expert audiometry clinic, specialising in advanced hearing technologies and personalised hearing solutions.

Acoustix Hearing was founded over a decade ago when Thomas Müller had a vision of a hearing clinic that was more than just a retailer of hearing aids. Thomas wanted Acoustix Hearing to be trusted, independent and the supplier of cutting-edge hearing technologies that would solve the diverse needs of his customers.

From the beginning, Thomas made a point of not being tied to any particular manufacturer in order to provide advice that was unbiased and would not favour any specific brand. This independence means that Acoustix customers always get the hearing solution that is right for them, rather than one that is driven by manufacturer agreements.

The team at Acoustix Hearing have several main areas of focus - hearing testing, hearing aids, hearing protection and custom In-Ear-Monitors. At all times, they endeavour to provide the very best advice, the most appropriate hearing product solution and the most relevant services to their customers. Their skills in diagnostics and their understanding of rehabilitation technology make them acknowledged experts in these fields.

Acoustix Hearing has industry-standard certified hearing test facilities, audiology equipment and is abreast of the latest in hearing technology.

Acoustix Hearing is located at 347 Remuera Road (opposite BNZ Bank, down laneway) and is close to the Greenlane motorway interchange. They have free off-street customer car parking available and are along major bus routes with nearby bus stops in either direction for those who prefer using public transport.

Opening hours and appointment times:

• Reception is open Monday - Friday 8.30am - 5.30pm.
• Early morning or late afternoon appointments may be available, please discuss when you contact us.
• Saturday mornings may be available and are by appointment only.
• Home visits are available